SUPPORT
Frequently Asked Questions
All the products featured in GUNSTRUCTION are officially licensed by the manufacturer. Over 100 such agreements are already in place and more join every month.
Please do let us know who you would like to see added. But more importantly, let THEM know! Nothing gets the attention of a manufacturer quite like folks that buy their products.
Several factors influence our development roadmap when it comes to new platforms. Popularity, modularity, aftermarket support, and diversity are considered.
Let us know what you’d like to see and, if it is a particular brand / model (ex: SCAR, MPX, etc.), let the manufacturer know as well!
Part inaccuracies, builder functionality problems, graphical glitches, crashes, and the like can all be reported via email to info@gunstruction.net. If you prefer, message us on Facebook. If you aren’t sure about the problem, feel free to post a screenshot and details to our Facebook wall for discussion.
The FREE version of the app included all firearm platforms supported at the time – AR, AR308, R700. Prior to this pricing change each additional platform was unlocked with an in-app purchase. Subsequent and future platforms added to GUNSTRUCTION will be included at no additional charge to the user. As of August 2017 that includes AK and T22.
The only available in-app purchase that remains unlocks the paint mode, photo mode, and some “legacy” parts from manufacturers that are not currently partnered with GUNSTRUCTION.
Please delete your app and download / install the current version of GUNSTRUCTION from the App Store (iOS) or Google Play (Android). Links are available on the download tab. Both apps are FREE.
Due to limitations of the app stores, previous in-app purchases will be lost in this transition. Have no fear – we’ll take care of you! For more information, please see the FAQ topic “I lost features that I paid for!”
For more information about this change in lineup and pricing, see the FAQ item “When, how, and why did the pricing change?”
If you upgraded the Lite edition or purchased the HD edition of GUNSTRUCTION prior to v4.6 you will lose some functionality when migrating to the Standard edition. Specifically, you won’t have access to the paint or photo modes, and some legacy parts won’t be available.
Please contact GUNSTRUCTION customer support to address this. We will provide an unlock code for iOS or refund your previous Android purchase to offset the cost of the new in-app purchase.
Message us on the GUNSTRUCTION Facebook page or email info@gunstruction.net for more info.